FAQs

Sod requires heavy watering. The goal is to water frequently and heavily enough to ensure water reaches the roots of the new sod. Generally, you can water your newly sodded lawn 20 minutes per day, ideally in the morning or early afternoon, until your sod has firmly taken root.

Successful rooting can be checked by lifting the sod and seeing if it has rooted (attached) to the ground.

Newly seeded lawns require consistent watering. It is extremely important that the area stays moist until germination.

To achieve consistent moisture, you may need to water your newly seeded area with light pressure (to ensure seeds don’t wash away) morning and night – and up to three times per day if mid-day temperatures are high and/or in direct sunlight.

We cut lawns at 3 1/4"-3 1/2" in the spring/fall and 3 1/2"-3 3/4" in the summer. Cutting off more than ⅓ of the grass blade can harm the grass and promote weed growth throughout the lawn.

We do our very best to provide quality mowing services that you can be proud of, while actively working to maintain a happy and healthy lawn.

Core aeration loosens the soil to help with the flow of air, water and fertilizers.

It helps control thatch build up, stimulates root development, and creates a more healthy, lush lawn.

We recommend it once a year for every lawn. We offer Fall aeration services, with or without overseeding.

Applying too much seed can actually cause the grass seedlings to compete with themselves and grow weaker.

The correct application on a new seeding will result in a thin, even spread of seed that is lightly raked into the soil.

Seeding correctly can be very hard to see but will give the best results.

It’s important to blow off your pavers, whether on your patio or around your landscape beds, every time after mowing to prevent joint build-up and the growth of weeds.

It’s truly your preference, but we recommend touching up mulch beds at least once a year.

If you’re removing existing materials (weeds, trees, rocks, etc.), then it can helpful to separate that from the new mulch.

If you have fresh dirt to install mulch on, it’s not necessary to have the fabric; the mulch will eventually disintegrate into the earth and turn into dirt.

If you do have the fabric, you’ll have to scrape off the old mulch/dirt to prevent it all piling up onto the fabric.

Our crews may be routed for several projects or services in a single day.

Although your scheduling update e-mail provides a specific day for you to expect our team, it may be later in the day before they arrive at your property.

Generally speaking, it will take your lawn the same amount of time to recover and get in great condition as it took to get in its current condition.

That means that one application (and sometimes even one full year of service) may not turn your lawn into a golf course, BUT each application serves a purpose and provides healing treatment to your soil and grass.

It may be normal to see some weeds pop up in your yard throughout the seasons, especially if you did not opt to use all 5 applications of our 5-step program. Generally speaking, some weeds are more difficult to prevent or maintain. Please let us know if you have any concerns, or send a photo of the weeds you’re seeing to our office by text or e-mail, so we can quickly assess and solve.

It is best to wait 24 hours or until the lawn is dry.

If landscape fabric is installed, its sole purpose is to separate the landscape material from the earth to prevent the landscape material from sinking into the ground.

Landscape fabric can help prevent weeds but will not 100% keep them out.

Additionally, we may work together to create a “low-maintenance” landscape for you, but no landscape is zero maintenance. That means you may choose to pull or spray weeds as you see them pop up, or we can get you a quote for seasonal weeding.

First of all, all of our estimates are free.

So why should you pay a written consultation fee after a free phone consultation with a project expert?

When you reach out about a potential project, we will quickly respond and schedule a free phone consultation, where we talk with you to learn about your needs.

For most projects, we are able to provide a ballpark estimate after talking with you. This is a rough calculation based on the goals you’ve expressed to us, but it may vary. (Read further to learn about the variables.)

If after our free phone consultation, the estimated cost sounds agreeable, we have implemented an in-person consultation fee, which is optional. If you choose to proceed with us, this will be taken off the total project cost once accepted.

If you are shopping several companies for project quotes, you may choose to accept our verbal estimate and not move forward with a written proposal fee at this point.

If you do request an in-person consultation (which includes a formal written proposal and free-hand sketch for your project), our Project Specialist will add you to their schedule. After meeting with you, they will spend an additional 1-2+ hours with a project foreman to confirm the estimated budgeted time, contacting our material suppliers, and tentatively structuring deliveries. Since the price calculated during a free phone consultation is an estimated cost only, this $80 consultation fee compensates for our team’s time spent solidifying the final price of your project and creating a formal written agreement for your signature of acceptance. Charging this fee alows us to spend the time needed to ensure you are serviced very well.

At Western Landscape, we are a small business committed to serving our clients well and keeping our team at full-staff (especially now, amidst uncertain times), and our in-person consultation fee has become a successful way for us to compensate for the hours our experts spend compiling thorough project quotes (after a free phone consultation, free ballpark estimate, and the “green light” to proceed with a written proposal under the mutual assumption that the client will be choosing us for the project).